A-dec Customer Service. Get the Help and Support You Need.
We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.
It all begins with A-dec Customer Service and our commitment to doctors and authorized dealers around the world. Contact us today to see how we can help!
2601 Crestview Drive
Newberg, Oregon 97132 USA
Hours of operation:
Available from 6:00 a.m. to 5:00 p.m. Pacific Time (PT)
Email us in your native language and we will provide you with the answers you need.
What upholstery colors does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to order upholstery color samples.
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.
How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use a shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide.
Can I order product literature online?
Authorized A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.